How value stream and platform thinking give a different perspective on organization evolution
Raiffeisen Bank Ukraine
Financial services
1800 employees in Ukraine
June 2024
Raiffeisen Bank Ukraine is on a journey of organizational evolution, creating a more resilient and customer-oriented bank, even before the war. They heavily invest in the platformization of IT services, where the different banking units could use those platforms. It leads to lower operational costs and releases resources for innovation. It also contributed to the organization’s agility.
As part of this journey, I delivered a masterclass for the executives and senior managers to explore how value streams and platforms integrate and how value streams can have a more developmental or operational orientation, depending on the organization’s strategy. The masterclass has a holistic view of organizational design, giving insights into all corporate functions. The participants had multiple hands-on exercises, where they could explore the design options and consequences in smaller groups and reflection moments to play back the ideas against their context.
Let me share my deepest gratitude for our cooperation on the transformation journey of Raiffeisen Bank Ukraine in such tough and challenging times.
You made very useful learning workshop, based on relevant examples and exercises. How to build a connection between different worlds with different “languages” inside one organization how to create better results in effectiveness/efficiency score, what is the platform, what is the value stream..
João, you may be sure, that knowledge was exactly in time and helped a lot to build aholistic view above our case.
I highly recommend João as professional, who will take care of your request and do his best for its resolution.
Thank you